Responsibilities
Data Analytics & Reporting
- Create and maintain fraud-related dashboards in collaboration with data teams, providing clear requirements and ensuring ongoing accuracy and relevance.
- Prepare clear, actionable reports and insights to support management in operational and strategic decisions.
Fraud Detection & Prevention
- Perform ad-hoc analytical requests to support fraud investigations and strategic business reviews, providing deep insights.
- Collaborate with data teams to define requirements for advanced analytical models and machine learning algorithms aimed at detecting complex fraud patterns.
- Conduct root cause analysis of fraud cases to identify process or policy gaps.
Process Optimization & Documentation
- Analyze current business processes for fraud prevention, identify bottlenecks, and propose solutions for their automation and optimization.
- Develop and document end-to-end fraud verification processes for all business areas, ensuring their efficiency and scalability.
- Work closely with technical and operational teams to review and optimize Standard Operating Procedures (SOPs), implementing data-driven approaches.
- Support cross-team workshops and build visual process maps.
Data Infrastructure & Collaboration
- Integrate new data sources and collaborate with other teams to ensure seamless data exchange and comprehensive analysis.
- Support integration of new tools or enhancements into fraud prevention workflows (including basic automation or rules-based logic)
Qualifications
- 3–5 years of experience in business analysis, process improvement, or fraud operations.
- Bachelor’s or Master’s degree in Business Analytics, Economics, Management, or a related field.
- Strong experience in mapping, analyzing, and optimizing business processes (BPMN or similar frameworks preferred).
- Experience with data visualization tools to present findings and support decision-making.
- Proficiency with Excel/Google Sheets (advanced formulas, pivot tables).
- Basic understanding of SQL, Python for querying data to support investigations and analysis.
- Strong analytical mindset and attention to operational detail.
- Excellent communication and stakeholder management skills.
- English B2+
Conditions & Benefits
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexible schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services. including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully payed additional training courses.
- All necessary work equipment.