Optimize Operational Efficiency: Streamline product workflows and processes to enhance overall operational efficiency and reduce bottlenecks.
Data-Driven Decision-Making: Analyze data to generate actionable insights that drive product enhancements and improve performance metrics.
Support Product Development: Collaborate with product managers and engineering teams to ensure seamless product development, rollout, and post-launch support.
Enhance User Experience: Continuously monitor and improve the user experience by addressing issues and implementing feedback from riders, drivers, and internal teams.
Facilitate Cross-Functional Collaboration: Work closely with various teams (e.g., customer support, operations, marketing) to align product operations with broader business objectives.
Qualifications
Educational and Professional Background: BA/BS in a relevant field with 3-5 years of experience in product operations, product management, or operations roles, preferably within the tech or mobility industry.
Technical Proficiency: Strong data analysis skills with proficiency in product management tools (e.g., JIRA, Tableau).
Analytical and Problem-Solving Skills: Ability to interpret data, identify inefficiencies, and implement solutions to optimize operations.
Communication and Collaboration: Excellent verbal and written communication skills, with a proven ability to work cross-functionally and influence stakeholders.
Customer Focus: Deep understanding of customer needs and the ability to translate these into actionable product requirements and improvements.
Conditions & Benefits
Stable salary, official employment
Health insurance
Hybrid work mode and flexbile schedule
Relocation package offered for candidates from other regions
Access to professional counseling services including psychological, financial, and legal support
Discount club membership
Diverse internal training programs
Partially or fully paid additional training courses