Fraud Management Team Leader

Responsibilities

• Lead and manage a team of fraud specialists responsible for User Acquisition, Vendor Assessment, Digital Marketing and Marketing Promo Checks.
• Develop and implement missing fraud prevention frameworks for user acquisition, vendor assessment, digital marketing and marketing campaigns.
• Identify potential fraud risks across the user recruitment process and marketing campaigns.
• Build, improve and control operational processes to detect and prevent fraud in user registration and activation flows.
• Oversee creation and updates of fraud stop lists; ensure timely sharing of findings with relevant teams.
• Build and maintain dashboards for fraud monitoring, cost-saving analysis and conversion tracking.
• Identification and implementation of anti-fraud controls in cooperation with vendors.
• Analyze suspicious patterns, conduct investigations, and escalate critical cases for further action.
• Collaborate with regional, business, product, marketing, Tech, and analytics teams to ensure alignment in fraud detection strategy.
• Report key findings and trends to management and support strategic decision-making through clear presentations.
• Business analysis on current fraud prevention processes.
• Monitor industry trends and emerging fraud techniques to stay ahead of fraudsters.
• Follow fraud prevention KPIs and regularly prepare reports to top management.
• Implement missing fraud detection systems to prevent fake driver applications, identity fraud, and referral abuse.
• Work closely with KYC (Know Your Customer) and AML (Anti-Money Laundering) teams to ensure a robust driver verification process.
• Research of missing AI/ML fraud detection tools to implement flag suspicious driver applications and onboarding activities.
• Protect marketing budgets from fraud by identifying fake clicks, bots, and ad fraud.
• Support internal fraud investigations jointly with the Internal investigation team related to user onboarding, vendor assessment, digital marketing and marketing campaigns.
• Collaborate strongly with legal, compliance, procurement, finance and risk teams to take action against fraudsters.
• Use data analytics and machine learning models to detect fraud patterns and anomalies.
• Regularly assess fraud trends, suspicious activities, and financial losses due to fraud.
• Prepare reports of findings and recommendations to the direct manager.
• Work with Product & Tech divisions to integrate fraud detection tools, geofencing, and AI-driven monitoring systems.
• Automate fraud prevention processes to reduce manual intervention and improve accuracy.
• Drive continuous improvement in anti-fraud controls, data integrity and operational efficiency.
• Mentor and develop team members, ensuring high performance and professional growth.

Qualifications

• Bachelor’s degree in Business, Risk Management, Security, Finance, Compliance or a related field.
• Professional certifications in fraud risk (e.g., ACFE, ACAMS) are highly desirable.
• Training in project management, data analysis or risk assessment preferred.
• At least 2 years of experience in fraud risk management or a related field.
• Strong experience with fraud detection in performance-based environments (e.g., user acquisition, promotions).
• Experience in cross-functional project coordination, particularly with marketing, product, technology and operations teams.
• Familiarity with building or overseeing fraud detection scripts, dashboards and reporting pipelines.
• Familiarity with analytical tools: SQL, Google Sheets, basic Python (Jupyter Notebooks), Tableau or similar BI tools.
• Knowledge of internal control principles and anti-fraud frameworks.
• Strong documentation and presentation skills.
• Experience managing teams and delivering process improvements in fast-paced environments.
• Strategic leadership and prioritization.
• Critical thinking and analytical mindset.
• Excellent communication across functions and geographies.
• Coaching, mentoring, and people development.
• Adaptability and proactive problem-solving.
• Ability to work with ambiguity and define structure from scratch.
• Proficiency in English at a minimum level of C1.

Conditions & Benefits

• Stable salary, official employment
• Health insurance
• Hybrid work mode and flexible schedule
• Relocation package offered for candidates from other regions
• Access to professional counseling services including psychological, financial, and legal support
• Discount club membership
• Diverse internal training programs
• Partially or fully payed additional training courses
• All necessary work equipment