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Collection Manager

Hybrid - Senior

Cyprus, Limassol · Kazakhstan · Georgia

  • The internal fintech startup inDrive.Money is looking for a Collection Manager who will be responsible for the entire area of debt collection from individuals.
  • The Collection function will need to be built from scratch, so we are seeking a candidate with extensive experience in this field.
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Responsibilities

  • Development of Collection Strategy.
  • Design and implement effective collection and pre-collection policies and procedures.
  • Analyze delinquency trends and develop action plans to minimize bad debts.
  • Metrics: Roll Rates and Recovery Rates, Collection efficiency, Exposure at Default and Exposure at Write-Off.
  • Conducting qualitative and quantitive user researches to increase co collection efficiency
  • Continuously conduction of tests to increase collection efficiency either with internal resources or with partners.
  • Monitoring and analyzing collection impact for ride-hailing churn-rate.
  • Ensuring adherence of the collection policies to relevant laws and regulations.
  • Reporting on collection activities, delinquency rates, and recovery results for senior management.
  • Collaboration with stakeholders including risk-, marketing-, development-, legal- and analytics-teams.

Qualifications

  • 3+ years of experience in collections, credit management, or a related role, retail lending is preferred.
  • Strong knowledge of debt recovery practices and regulatory requirements.
  • Experience in digital technology companies (digital banking, fintech, or microfinance organizations).

Conditions & Benefits

  • Health insurance with oncology coverage and life insurance included.
  • Hybrid work mode and flexible schedule.
  • Relocation package offered for candidates from other regions.
  • Access to professional counseling services including psychological, financial, and legal support.
  • Diverse internal training programs.
  • Partially or fully paid additional training courses.
  • All necessary work equipment.
  • Fitness club membership discount.

Interested? Fill out the form below!

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