IT Automation Analyst

Hybrid - Full Time - Operations

Kazakhstan

Application ID: 6742

The IT Automation Analyst works at the intersection of business, technology, and delivery.
The role focuses on supporting automation initiatives across the organization by translating business needs into clear, implementable process and technical solutions.
You will work closely with internal customers, developers, and system administrators, helping deliver automation solutions and improve internal processes.
Position not open anymore

Key Responsibilities

  • Analyze internal processes and identify opportunities for automation
  • Collect, structure, and clarify requirements from stakeholders
  • Conduct interviews and workshops
  • Prepare analysis artifacts (user stories, process diagrams, flows) when needed
  • Maintain requirements and backlog in Jira and Confluence
  • Support implementation, UAT, and post-release analysis
  • Work with feedback and incidents to improve delivered solutions

Skills, Knowledge and Expertise

  • Confident use of Jira and Confluence
  • Strong analytical thinking and attention to detail
  • Understanding of end-to-end processes and system interactions Clear written and verbal communication
  • Ownership mindset and ability to work independently
  • Background in business or system analysis

Conditions & Benefits

  • Stable salary, official employment
  • Health insurance
  • Hybrid work mode and flexible schedule
  • Relocation package offered for candidates from other regions
  • Access to professional counseling services including psychological, financial, and legal support
  • Discount club membership
  • Diverse internal training programs
  • Partially or fully paid additional training courses
  • All necessary work equipment