Customer Support Specialist

Hybrid - Shift work - Junior - Customer Support MENA

Tunisia

Application ID:

Currently we’re actively growing in Egypt and looking for Customer Support Specialist.

This position is based in Tunis, Tunisia

Position not open anymore

Responsibilities

What will you do:

  • Outgoing calls to clients
  • Response to clients requests via chat and email
  • Analysis of client requests (chat, email)
  • Conflicts resolution

Qualifications

What we expect from you:

  • Arabic language speaker
  • English language speaker (intermediate)
  • Good verbal communication
  • Multi-tasking
  • Work in a team
  • Grammatically correct in written and verbal
  • Stress resistance
  • Responsibility
  • Computer literacy
  • Customer Focus
  • Desire to benefit and help people

Conditions & Benefits

What we offer:

  • 5/2 shift work/rotation (morning, daytime. night time)
  • 2080 TND Gross
  • opportunities for internal career growth and development.