Key Responsibilities
Marketplace Performance Ownership
- Own end-to-end performance of assigned cities and markets against key KPIs (growth, revenue, utilization, margins etc).
- Monitor market health through core marketplace metrics and identify performance gaps, risks, and opportunities.
- Drive corrective actions and optimization initiatives to improve efficiency and profitability.
Pricing & Revenue Optimization
- Define, test, and optimize pricing levers based on local market dynamics and business objectives.
- Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
- Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.
Supply & Demand Management
- Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
- Recommend actions to improve availability, utilization, and service reliability.
- Coordinate with regional operations teams to adapt strategies to local constraints and conditions.
Incentives & Commercial Programs
- Design, evaluate, and iterate incentive and bonus programs to support supply activation, retention, and marketplace balance.
- Measure ROI and behavioral impact of incentives and adjust structures accordingly.
- Ensure incentives align with broader revenue and efficiency goals.
Analytics & Decision Support
- Use data and dashboards to track performance, diagnose issues, and inform decision-making.
- Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
- Prepare clear, structured insights and recommendations for senior stakeholders.
Cross-Functional Collaboration
- Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
- Align stakeholders around priorities, timelines, and expected outcomes.
- Drive execution of cross-functional initiatives from problem definition to post-implementation review.
Skills, Knowledge and Expertise
- 2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus).
- Strong analytical skills and experience working with large datasets to drive business decisions.
- Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus.
- Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
- Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
- Strong stakeholder management and communication skills.
- Structured thinker with a bias toward execution and measurable impact.
Conditions & Benefits
- Health insurance with oncology coverage and life insurance included
- Hybrid work mode and flexile schedule
- Relocation package offered for candidates from other regions
- Access to professional counseling services including psychological, financial, and legal support
- Diverse internal training programs
- Partially or fully payed additional training courses
- All necessary work equipment
- Fitness club membership discount