Consumer Research Specialist

Hybrid - Full Time - Market&Customer Experience Research

Kazakhstan

Application ID: 0733

We’re seeking a Consumer Research Specialist who will be responsible for providing research and analytical support for marketing and product decisions by conducting end-to-end studies and maintaining ongoing tracking research. The position includes managing agency-led and DIY research and delivering clear, data-driven recommendations to internal stakeholders.
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Key Responsibilities

  • Informational and research support of marketing and product initiatives and decisions. Helping to solve business tasks connected with understanding client.
  • Participating in activities concerning supporting current tracking research.
  • Conducting ad-hoc full cycle research projects (from setting tasks together with the internal client and choosing methodology to results presentation. Carrying out researches with the aid of both DIY tools and research agencies including:
    • Filling in on updating briefs, defining the methodology and research design, briefing the agency, controlling tools quality, project flow and reporting. Providing analytical, data based insights and recommendations for the defined business task, presenting the results to the team or organizing of the presentation
    • When using DIY, creating the tools, analytics and reporting (analytical note or full report).
  • Analyzing available data (both qual and quant), identifying connections, looking for insights, trends, answering questions and tasks based on previous research data and external data available.

Skills, Knowledge and Expertise

  • Higher education (sociology, statistics, marketing etc).
  • Relevant experience on agency or/and client side 2 years+
  • Experience in conducting quantitative projects. Understanding of both quant and qual methods.
  • High level of using Excel/Google sheets, Power point/ Google slides. SPSS and/or R and/or Python is a plus.
  • Very good communicational, presentation and analytical skills.
  • Advanced English (C1).

Conditions & Benefits

  • Stable salary, official employment.
  • Health insurance.
  • Hybrid work mode and flexible schedule.
  • Relocation package offered for candidates from other regions.
  • Access to professional counseling services including psychological, financial, and legal support.
  • Discount club membership.
  • Diverse internal training programs.
  • Partially or fully paid additional training courses.
  • All necessary work equipment.

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