Senior IT Automation Analyst

Responsibilities

Responsibility zone:

• Analysis and optimization of internal business processes in IT and related departments.
• Collecting, formalizing, and structuring requirements.
• Interaction with internal customers, developers, and administrators.

• Implementation support: from the idea to implementation and maintenance.
  

  Strategic tasks:

• Identification of bottlenecks and automation potentials in existing processes.
• Participation in the development of solutions combining business logic and technical implementation.
• Initiating improvements in approaches to requirements analysis and description.

• Participation in the selection of architectural approaches in conjunction with the development and maintenance.
  

  Operational tasks:

• Conducting interviews, workshops, and collecting user requirements.
• Preparation of artifacts: BPMN diagrams, use cases, user stories, class diagrams and flows.
• Documentation of requirements and maintenance of the backlog in Jira/Confluence.
• Validation of solutions, QA support in case preparation, participation in UAT.
• Error analysis after the release, working with user feedback.
• Support for versioning requirements and up-to-date documentation.

Qualifications

• Proficient in Jira and Confluence.
• Process & Diagramming: Skilled with tools like Draw.io, Lucidchart, Bizagi, or Miro.
• Data & Productivity: Advanced user of Excel (pivot tables) and Google Workspace.
• Demonstrates strong analytical and critical thinking to break down complex problems and identify root causes.
• Able to proactively spot inconsistencies, gaps, and dependencies in processes, data, and documentation.
• Excellent verbal and written communication skills, with the ability to articulate complex business and technical concepts to diverse audiences.
• Strong active listening skills to understand and clarify stakeholder needs.
• A collaborative team player who can build consensus and align perspectives.
• Demonstrates initiative and ownership by taking responsibility for assigned tasks and following through without close supervision.
• Highly adaptable, able to thrive in a fast-paced environment with shifting priorities.
• Exceptional attention to detail and effective time management.

Conditions & Benefits

• Health insurance with oncology coverage and life insurance included.
• Hybrid work mode and flexible schedule.
• Relocation package offered for candidates from other regions.
• Access to professional counseling services including psychological, financial, and legal support.
• Diverse internal training programs.
• Partially or fully paid additional training courses.
• All necessary work equipment.
• Fitness club membership discount.