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Voice Technical Support Specialist

Hybrid - Shift work - Junior - Customer Support APAC

Pakistan

Application ID:

We’re looking for a Voice Technical Support Specialists in Pakistan.

If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we’re waiting for your CV!

Position not open anymore

Responsibilities

  • Handling incoming calls;
  • Outgoing calls to clients;
  • Helping and solving appeals of users.
  • Response to clients requests via chat and email
  • Analysis of client requests (chat, email)
  • Conflicts resolution

Qualifications

  • PC knowledge at the confident user level
  • Google products knowledge: Google Sheets, Google Docs)
  • Grammatically correct in written and verbal
  • Competent verbal and written communication.
  • Native language speaker (depending on the supported country)
  • Typing skills (min. 100 words per minute)

Conditions & Benefits

  • Hybrid work schedule
  • Unlimited opportunities for professional and career growth, regular external and internal training from our partners
  • The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
  • Initial training
  • Probation period up to 3 months

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

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