Operations Specialist

Hybrid - Full Time - Strategic Communications

Kazakhstan

Application ID: 2890

Operations Specialist is responsible for budgeting and financial oversight of communications initiatives, including expense tracking and vendor coordination. The role covers procurement processes, contract and billing management, and collaboration with external agencies and service providers. A key focus is improving operational efficiency through process optimization, tools implementation, goal tracking, and knowledge management. The position also supports internal communications, training initiatives, and team engagement in a multi-time-zone environment.
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Responsibilities

Budget Vendor Management

  • Planning Allocation: Develop, consolidate, and track the annual budget for communications initiatives, ensuring alignment with business needs and regional communications targets. Monitor and forecast communication related expenses, ensuring compliance with budget allocations and budget efficiency.
  • Vendor Coordination: Manage tender processes for PR agencies, and coordination of service providers in terms of contract and payment processes (e.g., media monitoring platforms, content production vendors).
  • Procurement Billing: Handle purchase requisitions, negotiate contracts, onboard vendors, and ensure timely billing and payment processing.

Process Efficiency Improvement:

  • Own key team alignment tools and meetings, identify and implement improvements in day to day team communications.
  • Evaluate and introduce new tools or platforms to enhance team productivity and exchange of knowledges.
  • Ensure accurate set up of department and personal goals, timely reporting of achievements.
  • Maintain and update department knowledge base and documents and report templates.
  • Ensure timely delivery of important company wide updates and announcements to the team.
  • Organize training programs and knowledge sharing initiatives for the communications team.
  • Support internal engagement initiatives, including team building events and professional development opportunities.

Qualifications

  • Bachelor’s Degree in Administrative, Finance, Accounting, Procurement, Marketing, Business, or a related field.
  • Work experience at least 2-3 years.
  • Experience in operations, procurement budget management, or a similar operational role.
  • Readiness to work with multiple time zones, including Latin America.
  • Strong English proficiency (B2 or higher) and written/verbal communication skills.
  • Experience in financial planning, and budgeting.
  • Experience with enterprise resource planning systems and contract/vendor management.
  • Strong Excel and data analysis skills.
  • Highly organized with strong task ownership, multitasking, time management, and problem solving abilities.

Conditions & Benefits

  • Stable salary, official employment
  • Health insurance
  • Hybrid work mode and flexile schedule
  • Access to professional counseling services including psychological, financial, and legal support
  • Discount club membership
  • Diverse internal training programs
  • Partially or fully payed additional training courses
  • All necessary work equipment

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