Supervisor (IMSS)

Hybrid - Full Time - Global staff department

Mexico

Application ID: 2687

We are looking for an IMSS Supervisor is an in-house expert on Mexican Social Security regulations which is needed with regards to the recently launched labour reform requiring digital platform to pay social security contributions for drivers and couriers.

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Key Responsibilities

  • Perform the IMSS and INFONAVIT contribution calculations.
  • Supervise the daily process of registrations ensuring 100% adherence to deadlines.
  • Establish and regularly update Standard Operating Procedures (SOPs) for the IMSS registration and contributions cycle.
  • Design and execute internal audit protocols to ensure the accuracy of all IMSS submissions and contribution payments as well as assist with data during the IMSS Dictamen process (certified opinion).
  • Serve as the point of escalation for complex IMSS issues.
  • Supervision and determination and payment of IMSS, SAR, INFONAVIT for +15K employees.
  • Supervision in the correct integration/understanding of the base salary IMSS.
  • Management of membership transactions with IMSS and SUA (registrations, deregistrations, salary modifications).
  • Manage and lead the tax reports and documentation for audits.
  • In charge of annual declaration-calculation of the Work Risk Premium to the IMSS.

Skills, Knowledge & Expertise

  • Minimum 5-8 years of dedicated experience in Mexican HR, Payroll, or Social Security compliance. At least 2 years should be in a senior position
  • Experience managing IMSS compliance for high-turnover or non-traditional workforces (e.g., gig workers, temporary staffing, high-volume production, logistics)
  • Proven experience in successfully preparing for and representing the company during IMSS and INFONAVIT compliance audits or inspections (e.g., Auditorías Específicas).
  • Experience responding to official difference notices (cédulas de diferencias) and resolving disputes.
  • Experience in designing, testing, or auditing the payroll interface between an HRIS/Platform database and IMSS digital submission tools (like IDSE/IMSS Digital Module).
  • Advanced knowledge of the Reglamento de la Ley del Seguro Social concerning work risks. This includes the annual calculation of the Prima de Riesgo de Trabajo and handling complex ST-7 form.
  • Deep familiarity with the Buzón IMSS (IMSS Electronic Mailbox) and the legal procedures for obtaining a Positive Compliance Opinion.
  • Advanced Excel or SQL proficiency to analyze large, dynamic payroll datasets, reconcile IMSS payments against internal records, and identify data anomalies that signal fraud or error.
  • Experience in procedures with the Mexican Social Security Institute (IMSS) related to disability, maternity, pensions, etc.
  • In charge of use of official portals (INFONAVIT, SIPARE, IDSE, SUA) to comply with tax and social security obligations.

Job Benefits

  • Be part of a growing and innovative company with a unique approach to ride-hailing.
  • Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
  • Competitive salary.

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