Senior Delivery Manager

Responsibilities

Organize and manage the delivery processes for IT projects — from planning to release
Coordinate collaboration between development, QA, and design teams, as well as other project participants
Ensure timely task completion within agreed timelines, budgets, and quality requirements
Manage risks, and resolve issues that affect project execution
Maintain transparent communication with stakeholders, and provide regular progress updates
Improve development and delivery processes by implementing modern methodologies and tools
Ensure that projects align with the company’s business goals and user expectations

Goals and Metrics

Timeliness: adherence to deadlines for key project milestones (metric: % of milestones delivered on time)
Quality: minimize defects and errors in the product (metric: number of post-release issues)
Profitability: keep projects within the approved budget (metric: % of budget overrun)
Team Efficiency: enhance team productivity and satisfaction (metric: team NPS)
Stakeholder Satisfaction: meet client and user expectations (metric: satisfaction level, CSI)

At least 3 years of experience managing IT projects, with knowledge of Agile, Scrum, Kanban methodologies
Proficiency in resource allocation, time management, and risk control
Experience with project management tools (Jira, Confluence, Trello, etc.)
Understanding of software development processes and product life cycles
Analytical skills, ability to create action plans, and present results effectively
Strong organizational skills and attention to detail
Excellent communication skills and ability to work with teams and stakeholders
Flexibility, stress resilience, and results oriented mindset
Leadership qualities, with the ability to motivate teams and make decisions
Bachelors degree in IT, management, or a related field
Additional advantage: certifications such as PMI, PRINCE2, PSM, or equivalent

Stable salary, official employment
Health insurance
Hybrid work mode and flexible schedule
Relocation package offered for candidates from other regions
Access to professional counseling services including psychological, financial, and legal support
Discount club membership
Diverse internal training programs
Partially or fully payed additional training courses
All necessary work equipment