Customer Support Specialist

Remote - Junior

Tunisia, Tunis

Currently we’re actively growing in Egypt and looking for Customer Support Specialist.

This position is based in Tunis, Tunisia

Position not open anymore

Responsibilities

What will you do:

  • Outgoing calls to clients
  • Response to clients requests via chat and email
  • Analysis of client requests (chat, email)
  • Conflicts resolution

Qualifications

What we expect from you:

  • Arabic language speaker
  • English language speaker (intermediate)
  • Good verbal communication
  • Multi-tasking
  • Work in a team
  • Grammatically correct in written and verbal
  • Stress resistance
  • Responsibility
  • Computer literacy
  • Customer Focus
  • Desire to benefit and help people

Conditions & Benefits

What we offer:

  • 5/2 shift work/rotation (morning, daytime. night time)
  • 2080 TND Gross
  • opportunities for internal career growth and development.