Senior Product Manager

Hybrid - Full Time - Product Management Department

Cyprus

Application ID: 6899

We are looking for a Senior Product Manager to own and develop payment processing capabilities at inDrive. The ideal candidate will design and evolve end-to-end payment solutions, including acquiring, routing, orchestration, and transaction lifecycle management. You will collaborate closely with acquiring banks, PSPs, payment systems, and internal infrastructure teams to ensure scalable, reliable, and compliant solutions

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Key Responsibilities

  • Own and develop product capabilities in the payment processing domain within inDrive
  • Design and evolve payment processing solutions, including acquiring, routing, orchestration, and transaction lifecycle management
  • Work closely with acquiring banks, payment systems, PSPs, and internal processing infrastructure teams
  • Analyze payment flows end-to-end: authorization, clearing, settlement, refunds, chargebacks, reconciliation
  • Lead discovery activities for processing-related initiatives:
    • identify market and infrastructure gaps;
    • analyze regulatory and scheme requirements;
  • define scalable and compliant product solutions
  • Translate complex payment logic into clear product requirements (PRDs, flows, API requirements)
  • Manage and prioritize the processing product backlog based on business impact, reliability, and scalability
  • Ensure timely delivery of processing features in collaboration with engineering, QA, SRE, and fintech platform teams
  • Work with stakeholders across Risk, Fraud, Compliance, Finance, and Country teams to align processing solutions
  • Participate in launches of new payment methods, acquirers, and markets
  • Monitor post-release performance: transaction success rates, latency, errors, and operational incidents

Skills, Knowledge and Expertise

Product & Platform Impact
  • Transaction Success Rate: improvement of successful payment authorization rate
    (metric: % of successful transactions)
  • Processing Reliability: reduction of critical processing incidents
    (metric: number of P1/P2 incidents)
  • Latency: average transaction processing time
    (metric: authorization and processing latency)
Business Impact
  • GMV Enablement: GMV processed through inDrive payment infrastructure
    (metric: GMV via processing platform)
  • Cost Efficiency: optimization of processing and acquiring costs
    (metric: processing cost per transaction)
Delivery & Execution
  • Timeliness: on-time delivery of processing features and integrations
    (metric: % of initiatives delivered on schedule)
  • Scalability: ability of the platform to support traffic growth and new markets
    (metric: successful launches without degradation of core metrics)
Stakeholder & Process Quality
  • Stakeholder Satisfaction: satisfaction of internal teams (Engineering, Finance, Risk, Business)
    (metric: stakeholder CSI)
  • Documentation Quality: completeness and accuracy of technical and product documentation
    (metric: % of initiatives with approved PRD and flow documentation).

Conditions & Benefits

  • Stable salary, official employment
  • Health insurance
  • Hybrid work mode and flexible schedule
  • Relocation package offered for candidates from other regions
  • Access to professional counseling services including psychological, financial, and legal support
  • Discount club membership
  • Diverse internal training programs
  • Partially or fully paid additional training courses
  • All necessary work equipment

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